Privacy Policy

Effective Date: 2025
Business Name: CGH Group
Address: 17302 House Hahl Rd #202, Cypress, Texas, US, 77433
Phone: +1 346-553-9238
Email: [email protected]

1. Introduction

This Privacy Policy explains how CGH Group (“we,” “us,” or “our”) collects, uses, and protects personal information when you receive appointment confirmations, reminders, and promotional communications from us.
We comply with applicable privacy laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

2. Information We Collect

We may collect the following information:

Identification & Contact Information: Name, phone number, email address.

Appointment Information: Appointment dates, service preferences, communication history.

Marketing Information: Consent status, engagement with promotional messages.

Technical Information: Device data and interaction data (only if you engage through digital channels).

We do not knowingly collect data from children under 16.

3. How We Use Your Information

We process personal information for the following purposes:

To send appointment confirmations, reminders, and updates.

To deliver promotional offers, service updates, and marketing communications (only with consent where required).

To manage customer relationships and improve our services.

To comply with legal obligations and protect our rights.

4. Legal Basis for Processing (GDPR)

We process personal data under the following lawful bases:

Consent: For receiving promotional communications.

Legitimate Interest: To send appointment confirmations/reminders and maintain business relationships.

Legal Obligation: Compliance with applicable laws and record-keeping requirements.

You may withdraw consent at any time (see Section 9).

5. How We Share Information

We may share personal information only with:

Service Providers: Messaging platforms, scheduling tools, CRM providers, or email/SMS delivery partners.

Legal Authorities: If required to comply with applicable laws.

We do not sell personal information.

6. Data Retention

We retain personal information only as long as necessary for the purposes stated in this Policy, unless a longer retention period is required by law.

7. Your Rights Under GDPR

If you are located in the European Economic Area (EEA), you have the right to:

Access your personal data

Request correction or deletion

Restrict or object to processing

Withdraw consent

Request data portability

Lodge a complaint with a supervisory authority

8. Your Rights Under CCPA

If you are a California resident, you have the right to:

Know what personal information we collect and how we use it

Access the personal information we hold about you

Request deletion of your personal information

Opt out of the sale or sharing of personal data (we do not sell data)

Not be discriminated against for exercising your rights

Requests can be made using the contact information below.

9. Opt-Out & Withdrawal of Consent

You may opt out of marketing communications or withdraw your consent at any time by:

Clicking the unsubscribe link in promotional emails

Replying STOP to SMS/text messages

Contacting us at [email protected]

10. Data Security

We implement technical and organizational measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. While no system is fully secure, we follow industry-standard safeguards.

11. International Data Transfers

If data is transferred outside your jurisdiction, we use lawful mechanisms such as Standard Contractual Clauses (SCCs) or equivalent safeguards as required by GDPR.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updated versions will include a revised “Effective Date.”

13. Contact Us

For questions, concerns, or to exercise your privacy rights, contact:

CGH Group
Address: 17302 House Hahl Rd #202, Cypress, Texas, US, 77433
Phone: +1 346-553-9238
Email: [email protected]